Terms and Conditions
A. Session Free
The Client(s) agrees to pay a session fee (if requested) to book a session and book a time and date with Kate Wiggins . This is a non-refundable fee that covers the time and talent of Kate Wiggins, use of props, and creative editing of images, as determined by the Kate Wiggins. No print products are included with this fee. Print products and digital files will be available for purchase via an online gallery. Please be sure to review all pricing details. There are no refunds or exchanges of any kind due to the custom nature of photography.
If an illness or emergency situation prevents the photography session from taking place, the client may reschedule the session once. Kate Wiggins reserves the right to reschedule due to illness, weather, equipment malfunction, or other circumstances beyond her control and will reschedule the session at no extra session fee cost to the client.
C. Re-shoots / Refunds.
Re-shoots are determined at the discretion of the Kate Wiggins. If throughout the photography session the newborn or child(ren) become overtired or distressed, the session may be rescheduled once. There are no refunds.
D. Storage of Photographic Files.
After 3 months, all original (.CR2 files) will images will be erased from Kate Wiggins's hard-drive(s), except as needed for promotional purposes, to be determined by Kate Wiggins at Kate Wiggins's sole discretion. The edited files (.jpeg files) will be stored for 12 months. Kate Wiggins is not responsible for loss or damage to the digital files due to circumstances beyond her control.
All payments are due in full unless payment arrangements have been made. Orders will not be processed until payment in full is received. If the Client(s) has arranged a payment plan, order will be placed after the final payment has been received. All payments must be cleared before any products can be ordered.
The photographer is not responsible for the damage of print products after delivery to Client(s), including damage caused during transit by Australia Post to the Client(s). Client(s) assumes all responsibility for the safety of all print products upon receipt.
G. Model Release
If you have given permission to Kate Wiggins by selecting "Yes" to the question relating to social media and marketing use. the following model release section applies.
I hereby give Kate Wiggins the absolute and irrevocable right and permission with respect to the photographs that she has taken of myself and/or my minor child: a) To copyright the same in the photographer’s name or any other name that she may select; b) To use, re-use, publish and re-publish the same in whole or in part, separately or in conjunction with other photographs, in any medium now or hereafter known, and for any purpose whatsoever, including (but not by way of limitation) illustration, promotion, social media, advertising and trade, display, Etsy, portfolio, competitions, vendor publication or publication to promote the studio and; I hereby release and discharge Kate Wiggins from all and any claims and demands ensuing from or in connection with the use of the photographs, including any and all claims for libel and invasion of privacy.
Kate Wiggins is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release Kate Wiggins from any claims against their person or their business. The Client(s) will waive, disclaim and release Kate Wiggins and its respective owners, members, employees, agents, volunteers and representatives from any and all actions, claims or demands that they may have now or in the future, whether known or unknown, against Kate Wiggins's parties, including without limitation those related to injury to or death of persons, or damage, loss or destruction of property arising out of or in connection with the session or any products related thereto. The client hereby agrees to protect and hold harmless Kate Wiggins from all liabilities, losses, claims, costs (including solicitors fees and court costs), damages or expenses of whatever nature that may result from injury to or death of persons, or damage, loss or destruction of property arising out of or in connection with the Session or any products related thereto.
M. Copyright & Penalty.
Kate Wiggins retains all copyrights to all images created during client’s session. A print release will be provided with digital files to print portraits for personal use. The print release does not allow publication of the portraits (i.e. entering in contests), selling or altering of the images without the photographer’s written permission.
N. Social Media.
Kate Wiggins will provide a preview on social media of 1-2 images if you have agreed in the questionnaire. Please feel free to tag and share.
O. Refund Policy.
The Client(s) hereby agrees that he/she fully understands that there are no refunds or exchanges on purchases due to the custom nature of portrait photography.
P. Children and Newborns.
The Client understands that not every child will smile, follow instruction or remain settled and that this may effect the photography session outcome. Sessions will only be rescheduled if the child(ren) or newborn are completely unsettled, distressed or become unwell. The Client understands that due to the nature of children and newborns there are going to be instances where the child or newborn cannot be calmed down or made happy enough to be photographed. These sessions will have to be rescheduled. Kate Wiggins will do everything possible to help them settle and enjoy the process within the time constraints of the session, however Kate Wiggins does reserve the right to end a session at her discretion.
The Client(s) will be held responsible for the conduct, safety and behaviour of their child(ren) or newborn at all times. Any damage caused by the Client(s), the Client(s) guests or their child(ren) will result in the Client(s) being invoiced for the cost of the damage. Please understand that photography equipment is expensive and can be fragile.
R. Gift Vouchers.
Gift Vouchers from Kate Wiggins are valid until the end of the expiry month as specified on the voucher. Gift vouchers will not be honoured after the expiration date unless contact with Kate Wiggins has been made prior and Kate Wiggins has agreed to an extention period in writing. Gift vouchers are not transferable or redeemable for cash or for any service or product not specified on the original voucher. To use a gift voucher for your session, the original voucher must be presented and given to Kate Wiggins prior to your session commencing. Each gift voucher can only be used once. No refunds are given for gift voucher photography sessions.